About Unbroken Work.
Unbroken Work is the independent advisory practice of Seneca Bailey -- an organizational change strategist, transformation advisor, and MBA with over fifteen years of experience working at the intersection of people, operations, and technology.
Seneca's career has been built inside the hardest kinds of organizational work: ERP modernizations and platform migrations across Oracle, SAP S/4HANA, and PeopleSoft; enterprise operating model redesigns triggered by C-suite transitions; M&A integration; global shared services standup; AI readiness strategy; and the full lifecycle of organizational change from impact assessment through sustained post-go-live adoption. That work has spanned HR, IT, Finance, Operations, and Shared Services -- at Fortune 500 companies, global industrial organizations, healthcare systems, government agencies, financial services firms, and more.
Seneca holds an MBA from the University of Denver and a Master of Science in Information and Communication Sciences from Ball State University, alongside certifications including Prosci Certified Change Practitioner and ACMP membership. That combination -- business strategy, technology fluency, and behavioral change -- is what the practice is built on.
Unbroken Work exists because the organizations that struggle most are rarely short on talent or ambition. They are short on the structural clarity, change architecture, and organizational design that makes sustained transformation possible. The practice works with executives, HR and Change Management leaders, technology leaders, and operations teams who are ready to fix the underlying systems -- not add more process on top of broken ones.
The Founder
This is not a methodology-first practice. The work starts with diagnosis -- understanding where the system is actually breaking, not just where it appears to be breaking from the outside. That diagnosis draws on deep experience across the functions where organizational breakdowns most commonly originate: change governance, operating model design, decision rights, technology adoption, workforce capability, and leadership alignment.
From there, each engagement is shaped around what the organization actually needs. That might be embedded advisory work on a major transformation program. It might be designing a Change Management Office or Transformation and Change Management Office. It might be executive education on modern OCM, a decision culture reset for a leadership team, or a diagnostic of why a go-live succeeded technically and failed behaviorally.
The output is always practical. The goal is never a polished deliverable that sits on a shelf. It is a measurable change in how the work works -- and in the organization's capacity to keep changing.
A practice built on one conviction: most organizational problems are system problems in disguise -- and fixing them requires someone who understands both the technical and the human side of how work actually operates.
The Approach
Where Unbroken Work Operates
The practice covers the full scope of organizational transformation -- from enterprise change strategy to operating model design to the team-level rhythms and decision practices that determine whether change actually sticks.
Organizational Change Management and Transformation
Operating Model and Organizational Design
Operating model redesign, org structure development, shared services and GBS design, workforce transition planning, and the governance frameworks that make new models function in practice -- not just on paper.
Decision Culture and Ways of Working
Decision framework implementation, meeting culture redesign, async-first workflow design, and the management practices that determine whether an organization can make clear decisions at pace without exhausting the people responsible for executing them.
AI Readiness and Enterprise Technology Adoption
Enterprise OCM strategy, Change Management Office design, transformation governance, stakeholder engagement, adoption frameworks, and post-go-live reinforcement. For organizations running large-scale ERP, digital, operating model, or AI-driven transformations who need more than a comms plan and a training schedule.
AI readiness strategy, generative AI application to enterprise knowledge and enablement workflows, and the organizational change required to make technology adoption real -- not just implemented, but used, trusted, and embedded in how work gets done.